We know how important is for you to access your money conveniently. We are part of four networks that provide that convenience. The STAR Network serves over 5,700 financial institutions across the U.S. and provides more than 140 million cardholders with account access at 1.9 million ATM and retail locations from coast to coast. Just look for the STAR logo. Cirrus allows you access to even more ATMs and is a national network that you can use when you are out of town.
Alliance One is a network that provides FREE no surcharge ATM access. Most credit unions in Ohio are on Alliance One. Using any one of the convenient 4,500 ATMs in 43 states and territories, you can access your accounts without being charged a foreign ATM fee. Credit Union 24 allows you access to over 19,00 additional no surcharge ATMS. Look for Money pass or Credit Union 24 logos to locate a FREE ATM near you. And remember when you use your debit card, you can get cash back FREE at many merchants in the area.
Using your ATM/debit card is the simple, hassle-free way to get cash, make deposits, check account balances, transfer funds, make purchases and more. To enjoy the many conveniences electronic banking offers, you should make ATM/debit card security a priority. Here are some important safety tips.
Treat your card like cash. Always keep your card in a safe place.
Keep your "secret code" a secret.
ATM transactions and PIN debit purchases require the use of a secret code known as a personal identification number of PIN. Memorize your PIN, and never write it on your card or store it with your card. Never let someone else enter your PIN for you.
Do not disclose information about your card over the telephone.
No one needs to know your PIN...not even the credit union. If you perform transactions over the telephone using your ATM/debit card, never disclose your PIN.
Do not expose your card's magnetic stripe to magnetic objects.
Magnetic objects can damage your card.
Report a lost or stolen card at once.
Promptly call the credit union if your card is lost or stolen to reduce the chance that it will be used improperly. Prompt notice of lost or stolen cards will also limit your potential liability for unauthorized transactions. Call 1-888-908-7835 to report your card lost or stolen.
Review your account statements.
Review all account statements from the credit union promptly, and report any errors (including transactions you believe may be unauthorized) as soon as possible. Again, a prompt notice will limit your potential liability for unauthorized transactions.
Always observe the ATM surroundings before conducting a transaction.
If anyone or anything appears to be suspicious, leave the area at once. If you drive to an ATM, park as close as possible to the terminal. Observe the entire area from the safety of your car before getting out.
If an ATM is obstructed from view or poorly lit, go to another ATM
If possible, report the problem to the financial institution that operates the ATM.
It is a good idea to take another person with you when using an ATM, especially at night.
Minimize the time spent a the ATM when conducting a transaction.
Have your card out and ready to use. Do not allow a stranger to assist you in making a transaction, even if you have trouble or your card gets stuck. When your transaction is complete, put your money and receipt away and immediately leave the area. Never count your money while at the ATM.
Block the view of others when using the ATM.
Stand between the ATM and anyone waiting to use the terminal. Shield the keypad as necessary when entering your PIN and transaction amount.
If you see anyone or anything suspicious, cancel your transaction and leave the area at once.
If anyone follows you, go immediately to a crowded, well-lit area and call the police.
Look for possible fraudulent devices attached to the ATM.
If the ATM appears to have any attachments or alterations to the card slot or keypad, do not use the ATM. If possible, report the potential problem to the financial institution that operates the ATM.
Drive up-ATM Security
Point-of-Sale (POS) Security